Privacy Policy

When you create an account, we collect your email address and name. We use this information to provide and improve our services.

We may also collect usage data such as device type, app version, and general interaction patterns to improve user experience. We do not collect or read the contents of your encrypted emails, files, or notes.

We use your information to:

• Provide, maintain, and improve our services
• Send service-related notifications
• Respond to your requests and support inquiries
• Detect and prevent fraud or abuse

We never sell your personal data to third parties.

All files and notes stored on Cocoinbox are encrypted client-side before being uploaded. This means we cannot access or read your encrypted content, even if we wanted to.

Your encryption keys are derived from your account credentials and never leave your device in plaintext.

Your data is stored on secure servers with industry-standard security measures. We use HTTPS encryption for all data in transit and encrypted storage for data at rest.

We retain your account data for as long as your account is active. You can request deletion of your account and associated data at any time.

We may use third-party services for payment processing (Stripe) and analytics. These services have their own privacy policies and data handling practices.

We do not share your personal data with any other third parties except as required by law.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise any of these rights, please contact us through our support page.